8 points to review your operation

Menu and suggestions

!Outdated prices or sold-out items

→Check the current menu and valid options

Service and hours

!Mistaking a reply for order acceptance

→Explain capacity and preparation hours

Direct channel

!Comparing a commission alone

→Include acquisition, payments and delivery

Kitchen

!Sending without checking receipt

→Unique reference and acknowledgement

Repeat purchase

!Contact without permission or context

→Authorized history and opt-out

Payments

!Treating a screenshot as approval

→Verify status with the provider

Reservations

!Promising tables without availability

→Confirm capacity in the system

Exceptions

!Guessing about complaints or allergies

→Human owner and case record

Measure · integrate · test

Scope and outcomes must be verified for each business.