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MD Estudio Creativo de Marketing Digital
Cocina Conectada

WhatsApp orders and restaurant reservations

Organize menu, orders, reservations and payment confirmation on your direct channel. The agreed twelve-business-day build starts after requirements and Meta enablement.

● No lock-in after the first quarter · no card required

Interactive demo

Try it with your own business name

Explore a demonstration environment with your business name and message the agent. Bookings, orders and payments in this workflow are simulated.

  • The agent answers with real AI, in your industry's tone and services.
  • The dashboard carries your business name: add your logo and color.
  • Explore the chat and dashboard workflow using demonstration data.
Open the demo→

Requires an MD account. Demo in Spanish; it does not connect your live calendar, POS or payments. No card required.

The problem we solve

For restaurants, cafés and small delivery operations

Built and operated from Bogotá, delivered anywhere. No lock-in after the first quarter. Ownership and handover are defined in the agreement.

  • 01

    Costs that need a fair comparison

    Review commissions, payment processing, delivery and operation using actual costs from each channel.

  • 02

    Reservations walk away if you reply late

    Organize reservation requests and check capacity with the agreed system before confirming a table.

  • 03

    Repeated menu questions

    Answer from the approved catalog and refer uncertain availability, allergies or requests outside the rules to the team.

Benchmark projection

Compare actual costs across your ordering channels.

We configure the agent with your approved menu and rules. Your team handles exceptions; orders, availability and payments are confirmed through the agreed operational systems.

Fictional example · no real actions

Customer · 7:42 pm

Hi, do you have a table for 4 tomorrow night?

AI agent · 7:42 pm

Yes. We have tables at 7:00, 8:15 and 9:30 pm. Which one works for you? Reply with the number of your preferred time.

Cocina Conectada

From a message to a verified order

Use the demo to explore a simulated workflow. Before implementation, we test your catalog, payment confirmation and operational handover. POS, inventory and delivery compatibility are confirmed in the proposal.

  1. 01

    Products and options

  2. 02

    Availability and order

  3. 03

    Verified payment

  4. 04

    Delivery and handover

The demo illustrates the product and is not evidence of restaurant sales or savings. We measure your direct orders, average ticket and operating costs from an agreed baseline.

Review orders, payments and POS compatibility

Transparent investment

One package,
zero lock-in

One-time setup and monthly operation. The minimum term is three months, then month to month with 30 days' notice. Handover and knowledge transfer are documented in the agreement.

Before connecting your operation

Account and number

We assess the business, number, access and Meta permissions. Onboarding and use alongside the app are confirmed for your account.

Verified integrations

Your calendar, POS and payment provider must support the required operations. We test confirmations and failures; an API alone does not establish full compatibility.

Setup and operation

The proposal separates implementation, monthly operation and external costs: Meta, AI usage, hosting, licences, payments, ads and logistics where applicable. Support hours are also defined.

Messages and data

We define permission, opt-outs, templates and handover to a person. Messages outside the 24-hour service window require approved templates; the business validates which data it can process.

Before defining scope, read our guide to orders, payments and POS compatibility for requirements, tests and implementation decisions.

Frequently asked questions

Common questions from the industry

  • How much can a direct ordering channel save?

    We compare your actual channel commissions with payment, messaging, operation and delivery costs. Results depend on volume, average ticket and how many orders arrive directly. A calculator is an adjustable scenario, not evidence of sales, measured savings or guaranteed payback.

  • Can I keep using delivery marketplaces?

    Yes. A direct channel can operate alongside marketplaces. We agree how menus, prices, service areas and customer care are organized to avoid confusion. Direct-order demand also depends on the restaurant's communication and service.

  • Does the customer pay inside WhatsApp?

    The agent can share the selected provider's payment link and check confirmation through the integration. Checkout may open a browser or the provider's app. Payment methods depend on that provider; we do not promise native WhatsApp checkout or validate payment from a screenshot alone.

  • Does it connect to my POS and delivery operation?

    We assess which operations your POS supports: reading products and availability, creating orders and updating status. An API or webhook alone does not establish all of them. POS, inventory, printers and delivery providers are confirmed through documentation and tests; additional development is scoped separately.

  • What happens with allergies, changes or complaints?

    The agent communicates ingredient and allergen information approved by the restaurant. Allergies, uncertain information, complaints and requests outside the rules are referred to the team. The restaurant validates preparation and availability before confirming; the agent does not certify food safety.

  • What does the twelve-business-day build cover?

    Implementation starts once access, the catalog, rules and Meta enablement are complete. Meta and other providers have their own review timelines. The published build guarantee discounts setup by 10% per week of delay in that stage, capped at 30%; if setup was provided at no cost, it applies to the first monthly fee under the proposal's terms.

  • What content and additional costs are included?

    The published operation includes twelve posts and four edited reels each month. On-site filming and paid campaign management require separate scope. Sign in to MD for rates; the proposal identifies ad spend, Meta and AI usage, hosting, tools, payments and logistics.

  • Does the demo process real orders or connect Instagram?

    The demo requires an MD account and explores a simulated operation in Spanish. It does not connect your POS, live calendar or real payments. WhatsApp is the base channel; Instagram is assessed and quoted as an addition.

Build in 12 business days

Define the workflow
for your restaurant

Tell us how orders reach your team today. We review your menu, payment provider and operating tools before confirming scope, a quote and an implementation timeline.