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Cabina Conectada · premium salons and beauty studios

WhatsApp AI agent for premium salons

Connect inquiries, booking, payment follow-up and client retention in one workflow. We configure the agent with your services and rules, connect the agreed systems and keep your team in control of exceptions.

Editorial review: .

Book a 30-min discovery call at no costExplore the interactive demo

Demo requires an MD account and runs in Spanish. Explore a simulated salon; your live schedule is not connected.

In production · premium salon system

CabinaConectada

A connected workflow,
built around your salon.

10-business-day build after access and Meta enablement

Where the workflow helps

For salons and beauty studios that need consistent appointment and client follow-up. We assess your calendar, payment tools and team responsibilities before confirming the integration.

  • 01

    Inquiries waiting for the next shift

    Answer approved service questions outside reception hours and give each inquiry a next step. Reservations follow your actual availability and booking rules.

  • 02

    Bookings that need follow-through

    Connect confirmations, payment status and reminders to the same appointment record. Your team can see pending actions and take over exceptions.

  • 03

    Client relationships without a return plan

    Define follow-up by service frequency and client permission. Build a loyalty program around your salon's identity, then measure completed return visits.

Workflow design · salon operations

From a service question to a confirmed appointment: every step needs current information, a system confirmation and someone responsible when the request needs attention.

The agent consults your approved catalog and available slots, follows your deposit rules and records the outcome. Your team handles complaints, technical assessments and uncertain requests. A booking is announced only after the scheduling system confirms it; a payment needs verification from its provider.

Fictional conversation · administrative example

Client · 7:42 pm

Hi, do you have anything open tomorrow morning?

AI agent · 7:42 pm

Which service would you like, and do you have a preferred professional? I will check the connected schedule before offering a time.

Illustrative dialogue. A request remains pending until the calendar confirms availability and the required booking steps.

Real case · beauty industry

Experience from El Mago del Color

El Mago del Color is a premium beauty salon in Bogotá operating the unified MD system: WhatsApp Luna, Instagram Luna and a synced calendar. This experience informs the method used for Cabina Conectada; your salon receives its own scope, configuration and integration assessment.

91%

Appointments completed · March–June 2026

2%

No-show rate · same operating period

Source: the El Mago del Color case, published by MD with the client's permission. First operating quarter: March 14–June 14, 2026. Appointment completion and no-shows describe the case's attendance indicators; they are not a forecast for another salon.

Review the system, measurement period and definitions in the Read the El Mago del Color case: system, measurement period and results.

Measure your own starting point

The case combines the team's work, website, scheduling and messaging. It does not isolate the agent's effect. For your salon, we agree a baseline for inquiries, completed appointments, cancellations and return visits, then compare comparable periods after the pilot.

Explore the workflow

Try a simulated salon before discussing yours

The interactive demo requires an MD account and runs in Spanish. It lets you explore the booking and client-file workflow with simulated records; it does not connect to your live schedule or process your salon's payments.

Open the salon demo

Choosing an approach? Read our guide to AI agents for beauty salons for the wider service context.

Before onboarding, review the WhatsApp API approval guide. Number setup, permissions and template reviews have separate requirements.

Follow-up must respect client permission, opt-outs and messaging rules. See the WhatsApp Business Messaging Policy. Data purposes, access, retention and provider responsibilities are agreed with the salon.

Transparent investment

Setup and monthly operation,
with a defined scope

Implementation sets up the workflow; monthly operation keeps it supported and reviewed. Sign in to view the current USD reference prices, then confirm integrations, usage charges and conditions in your proposal.

✦ Recommended

Cabina Conectada

Cabina Conectada

One-time implementation and ongoing monthly operation

Setup + monthly

Sign in to view prices

Reference prices in USD for signed-in users. Final scope and third-party usage are confirmed in the proposal.

  • Implementation

    • Technical discovery, account setup and assessment of your WhatsApp number and calendar
    • Configuration with your catalog, tone, booking rules and agreed payment integration
    • Brand-specific loyalty design, client records, consent and human-handover rules
    • 20 simulated conversations for approval, a supervised pilot and launch
    • 10-business-day build after required access and Meta enablement are in place

  • Monthly operation

    • Automated WhatsApp inquiry handling, booking and rescheduling against connected availability
    • Payment and reminder workflows with visible pending states and exceptions
    • Permission-based follow-up and operation of the agreed loyalty program
    • Client and professional tracking, weekly operational dashboard and agent adjustments

  • Scope and terms

    • Website development and additional channels such as Instagram are quoted separately
    • The proposal specifies payment-provider, Meta, AI and infrastructure usage charges
    • Initial three-month commitment, then monthly service with 30 days' cancellation notice
    • Build guarantee: 10% off setup for each week of delay in the agreed build stage, capped at 30%
Get Cabina Conectada

MD is not liable for Colombian VAT; this tax is not added to MD's fees. We document the account handover, available exports and data retention or deletion arrangements in the agreement.

Frequently asked questions

What salon owners ask us

  • Can I keep my current WhatsApp number and booking calendar?

    We assess your number, account and scheduling platform before choosing the onboarding route. Meta offers Coexistence for eligible WhatsApp Business app accounts; availability, history and supported features depend on the account and flow. Calendar integration requires suitable access and operations. We confirm the arrangement before making changes.

  • How does the agent match my salon's tone?

    We configure your service catalog, vocabulary, tone and handover rules, then run 20 simulated conversations for your approval before the pilot. Your team reviews exceptions and updates; the agent identifies itself as an assistant and passes a conversation to a person when needed.

  • What does the 10-business-day build commitment cover?

    It covers the agreed implementation once required access and Meta enablement are in place: setup, catalog and rules, integration, approved tests, pilot and launch. Meta reviews and third-party dependencies have their own timelines. The published build guarantee discounts setup by 10% for each week of delay in that build stage, capped at 30%; confirm its conditions in the proposal.

  • Does it include my website or Instagram account?

    Cabina Conectada starts with WhatsApp, booking, the agreed payment flow and a brand-specific loyalty program. A website and additional channels such as Instagram are quoted separately. Existing systems are assessed before compatibility or scope is confirmed.

  • What happens when a client asks for a person or a payment fails?

    The workflow hands the conversation to the designated team member and records what remains pending. Reservations and payments need confirmation from their source systems. A payment screenshot or a persuasive chat reply is not sufficient proof of a completed action.

  • What do the El Mago del Color figures show?

    The authorized case reports 91% appointment completion and 2% no-shows during its first operating quarter, March 14–June 14, 2026. Those figures describe the salon's combined team, website, scheduling and messaging operation. They are historical case results, not a sector benchmark or a guaranteed outcome for another salon.

  • How is a loyalty program designed?

    We define the program around your brand, service frequency, margins and client expectations. It can use redeemable points, recognition tiers or a membership when appropriate. Earning rules, redemption and follow-up are agreed explicitly; a recurring fee is not mandatory.

  • How are client data and reactivation messages handled?

    We define data purposes, access, consent records, retention and handover responsibilities with the salon. Subsequent messages require the appropriate permission and must respect opt-outs and the channel's template rules. Installing the agent alone does not certify legal compliance. Export and deletion arrangements are documented in the agreement.

  • Is the demo in English, and does it use my live schedule?

    The interactive demo requires an MD account and runs in Spanish with a simulated salon workflow. It does not connect to your live schedule or establish that an integration is ready. You can book an English-language discovery call to review your own operation.

Technical discovery · agreed scope · supervised launch

Let's map the next step
for your salon

In a 30-minute call in English or Spanish, we review your services, current booking process, WhatsApp account and follow-up needs. Those inputs let us define a proposal and a realistic implementation timeline.

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