01
Knows your industry
Each vertical ships with its own knowledge: medical protocols, menus, legal regulations. No generic answers.
AI Agents · Star product
AI agents with a personality and knowledge specific to your industry. WhatsApp bot powered by Claude or GPT + integrated booking + CRM + dashboard. Build in 10 business days, 12 for restaurants.
AI Assistant · WhatsApp
This is how your business answers
while you sleep.
A customer asks. The agent understands context, books on your real calendar, confirms the time slot and sends a reminder. No human operator, no rigid scripts, 24/7.
- Natural conversation with Claude or GPT, not decision trees
- Real booking integrated with Google Calendar, Outlook or Calendly
- Automatic reminder 1 hour before to reduce no-shows
- Human handoff when it detects frustration or complexity
MD
MD Estudio Creativoonline
Today
Hi! Do you have availability tomorrow?
10:42
Hi! Of course. Pick the time that works best for you:
9:00 AM2:00 PM5:00 PM
10:42 ✓✓
Done. Your appointment is booked for tomorrow at 2:00 PM. You'll get a reminder 1 hour before. ✅
10:43 ✓✓
Powered by MD Estudio Creativo · AI
What makes an AI agent different
Not a chatbot.
A digital colleague.
A classic chatbot answers with fixed decision trees and breaks on any question outside the script. An AI agent powered by Claude or GPT understands natural language, keeps the context of the whole conversation and executes real actions: booking appointments, charging for orders, handing off to a human when needed.
02
Executes actions
Books on your calendar, charges through payment links, creates contacts in your CRM, triggers workflows.
03
Knows when to step back
Detects frustration or complexity and hands off to your team with the full prior context. Zero lost customers.
04
Reports what matters
Looker dashboard with conversations, conversion, NPS and attributed revenue. Monthly report.
AI Agents · Built for your industry
Your business answers 24/7
on WhatsApp
AI agents with a personality and knowledge specific to your industry. WhatsApp bot + booking + CRM + dashboard, built in 10 business days, 12 for restaurants.
Coming soon
Law firmsReal estateSchoolsGyms and wellness
How we implement it
From the signed brief to production
in 10 business days
- 01
Discovery
A 60-minute session. We define use cases, the FAQ for your vertical and the integrations required.
- 02
Build
Bot setup on the official WhatsApp Cloud API, calendar, CRM lite, initial FAQ. Prompt engineering with Claude/GPT.
- 03
QA + training
Your team tests the bot for 48h. We iterate answers and add any missing context.
- 04
Monitored go-live
We launch with active monitoring the first week. Monthly reporting from day 30.
Meta enablement comes first and runs on Meta's calendar, not ours. If your business is already enabled, that stretch is skipped. The 10 business days above cover the build, which is the stretch we control and the one the guarantee covers.
Frequently asked questions
What we get asked most
What is an AI agent and how is it different from a traditional chatbot?
An AI agent uses language models like Claude, GPT or Gemini to understand natural language, keep multi-turn context and execute real actions (booking, charging, handing off to a human). A traditional chatbot follows fixed decision trees and breaks on any question outside the script.
Does it work with WhatsApp Business?
Yes. We use Meta's official WhatsApp Cloud API. Your existing WhatsApp Business number can be connected, or we set up a new one. It supports text, images, audio, buttons, lists and approved templates.
How does it handle data privacy?
Privacy first: explicit consent before processing personal data, opt-in/opt-out flows, and deletion on request. For businesses operating in Colombia we implement full Habeas Data compliance under Law 1581/2012, including regulatory registration when it applies. On enterprise scopes we run a complete audit.
What happens if the bot doesn't understand something or a human is needed?
We automatically detect when a conversation stalls (frustration, repetition, high complexity) and route it to your team with the full prior context. Zero patients or customers lost to broken bots.
How long until it's in production?
Build: 10 business days, 12 for restaurants. Meta enablement comes first and runs on Meta's calendar, not ours. Enterprise scopes are quoted at Discovery.
How much does it cost?
Referential investment in USD, per vertical: medical practices $890 USD setup + $540 USD/mo, restaurants $790 USD setup + $490 USD/mo, premium salons $540 USD setup + $340 USD/mo. Enterprise scope (CRM, RAG, payment gateway, multi-location, Habeas Data compliance, 4h SLA, unlimited conversations): let's talk.
Discovery call at no cost
Your first AI agent, built in 10 business days.
A 30-minute discovery call, at no cost and in English or Spanish. No pitch deck, no pressure.